{"id":3015,"date":"2023-06-06T13:51:32","date_gmt":"2023-06-06T17:51:32","guid":{"rendered":"https:\/\/cauat.ca\/a-propos\/"},"modified":"2026-08-18T11:07:28","modified_gmt":"2026-08-18T15:07:28","slug":"about","status":"publish","type":"page","link":"https:\/\/cauat.ca\/en\/about\/","title":{"rendered":"Who are we?"},"content":{"rendered":"

<\/span><\/div>

CAUAT<\/span> and CCSAT<\/span> at a glance<\/h1><\/div><\/div><\/div>
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Our<\/span> mission<\/span><\/h2><\/h2><\/div>

The Centre d\u2019appels d\u2019urgence de l\u2019Abitibi-T\u00e9miscamingue (CAUAT) and the Centre de communication sant\u00e9 de l\u2019Abitibi-T\u00e9miscamingue (CCSAT) have the mission of professionally receiving and triaging emergency calls from the population and various emergency responders, ensuring efficient and rapid follow-up.<\/p>\n<\/div><\/div><\/div>

Our<\/span> services<\/span><\/h2><\/h2><\/div>
  • <\/i><\/span>
    \n

    9-1-1 Emergency Center (CU 9-1-1)<\/p>\n<\/div><\/li>

  • <\/i><\/span>
    \n

    Secondary Emergency Fire Call Center (CSAU Fire)<\/p>\n<\/div><\/li>

  • <\/i><\/span>
    \n

    Secondary Emergency Health Call Center (CSAU Health)<\/p>\n<\/div><\/li>

  • <\/i><\/span>
    \n

    Emergency Call Center for Municipal Public Works Services<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div>

    Our accreditations :<\/span> A Unique Recognition of Excellence in Qu\u00e9bec<\/span><\/h2><\/h2><\/div>
    • <\/i><\/span>
      \n

      1st Accredited Center of Excellence for Fire in Qu\u00e9bec<\/strong> \u2014 5th in Canada, 50th in the worldwide to meet all the criteria of the International Academies of Emergency Dispatch (IAED)<\/p>\n<\/div><\/li>

    • <\/i><\/span>
      \n

      Accredited Medical Excellence Center<\/strong>\u00a0since 2019<\/p>\n<\/div><\/li>

    • <\/i><\/span>
      \n

      The only center in Qu\u00e9bec<\/strong> to hold both the CEA Medical and<\/strong> Fire accreditations<\/p>\n<\/div><\/li>

    • <\/i><\/span>
      \n

      The first multi-service emergency call center<\/strong> to hold both certifications, in addition to being certified as a 9-1-1 Emergency Center by the Minist\u00e8re de la S\u00e9curit\u00e9 publique in Qu\u00e9bec<\/p>\n<\/div><\/li>

    • <\/i><\/span>
      \n

      Independent quality assurance<\/strong> through Quality Performance Review (QPR), ensuring impartiality and rigour<\/p>\n<\/div><\/li>

    • <\/i><\/span>
      \n

      International recognition<\/strong> validating our performance, professionalism, and commitment to community safety<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div>

      Board of Directors\u00a0CAUAT<\/span><\/h2><\/h2><\/div>

      President
      \n<\/strong>
      \n<\/strong><\/p><\/div><\/div><\/div>

      Ms. Nathalie-Ann Pelchat<\/strong><\/p>\n

      Mayor of Senneterre<\/p>\n

      Elected representative of the MRC de la Vall\u00e9e-de-l\u2019Or<\/small><\/p>\n

      \n<\/div><\/div><\/div>

      Vice-President
      \n<\/strong>
      \n<\/strong><\/p><\/p><\/div><\/div><\/div>

      M. Fernand Major<\/strong><\/p>\n

      Mayor of Authier-Nord<\/p>\n

      Elected representative of the MRC Abitibi-Ouest <\/small><\/p>\n

      \n<\/div><\/div><\/div>

      Secretary-Treasurer<\/strong><\/p><\/div><\/div><\/div>

      M. St\u00e9phane Lachapelle<\/strong><\/p>\n

      Director of Technical and Logistics Services<\/p>\n

      Elected representative of Centre int\u00e9gr\u00e9 de sant\u00e9 et services sociaux of R\u00e9gion 08 and R\u00e9gion 10<\/small><\/p>\n

      \n<\/div><\/div><\/div>

      Administrators
      \n<\/strong><\/p><\/p><\/div><\/div><\/div>

      Administrators<\/strong><\/p><\/div>

      M. Christian Williams<\/strong><\/p>\n

      Director of Operations, A-T \/ NDQ Sector, Dessercom<\/p>\n

      Elected Representative of Ambulance Companies, R\u00e9gion 10<\/small><\/p>\n

      \n<\/div>

      M. Yanick Lacroix<\/strong><\/p>\n

      Mayor of La Motte<\/p>\n

      Elected representative of the MRC Abitibi<\/small><\/p>\n

      \n<\/div>

      Ms. Nancy Guyon<\/strong><\/p>\n

      Executive Director<\/p>\n

      Elected representative of Gouvernement r\u00e9gional d\u2019Eeyou Istchee Baie-James <\/small><\/p>\n

      \n<\/div>

      M. Guillaume Leclerc<\/strong><\/p>\n

      Designated member, holder of ambulance service operating permit, R\u00e9gion 08<\/p>\n

      Elected representative of ambulance companies, R\u00e9gion 08<\/small><\/p>\n

      \n<\/div>

      M. Michel Vaillant <\/strong><\/p>\n

      Mayor of Notre-Dame-du-Nord<\/p>\n

      Elected representative of the MRC T\u00e9miscamingue<\/small><\/p>\n

      \n<\/div>

      Ms. Sylvie Turgeon<\/strong><\/p>\n

      Municipal Councillor<\/p>\n

      Elected representative of the Ville-MRC de Rouyn-Noranda <\/small><\/p>\n

      \n<\/div><\/div><\/div>

      Fire advisor<\/strong><\/p><\/div><\/div><\/div>

      M. St\u00e9phane Royer <\/strong>(Non-voting)<\/small><\/p>\n

      Director of Service de s\u00e9curit\u00e9 incendie of the Ville de Rouyn-Noranda<\/p>\n

      \n<\/div><\/div><\/div>

      Executive Director<\/b><\/p><\/div><\/div><\/div>

      Ms. Marie-No\u00eblle Morin<\/strong> (Non-voting)<\/small><\/p>\n

      Executive Director of CAUAT and CCSAT<\/p>\n

      \n<\/div><\/div><\/div><\/div><\/div><\/div>

      Board of Directors\u00a0CCSAT<\/span><\/h2><\/h2><\/div>

      President<\/strong>
      \n<\/strong><\/p><\/div><\/div><\/div>

      Ms Sandrina Barrette<\/strong><\/p>\n

      Senior Advisor, Prehospital Emergency Services<\/p>\n

      Designated member by Sant\u00e9 Qu\u00e9bec<\/p>\n

      \n<\/div><\/div><\/div>

      Vice-President<\/strong>
      \n<\/strong><\/p><\/div><\/div><\/div>

      M. Luc Tremblay<\/b><\/p>\n

      Director of Public Safety, Ville de Rouyn-Noranda<\/p>\n

      Independent member appointed February 3, 2025<\/p>\n

      \n<\/div><\/div><\/div>

      Secretary-Treasurer<\/strong><\/p><\/div><\/div><\/div>

      Ms Nancy Morin, CPA, CA<\/em><\/b><\/p>\n

      Director of Financial Resources and Procurement<\/p>\n

      Designated member by Sant\u00e9 Qu\u00e9bec<\/p>\n

      \n<\/div><\/div><\/div>

      Administrators
      \n<\/strong><\/p><\/p><\/div><\/div><\/div>

      Administrators<\/strong><\/p><\/div>

      Dr. Jean-Guy Ricard<\/strong><\/p>\n

      Regional Medical Director, SPU<\/p>\n

      Member appointed by Sant\u00e9 Qu\u00e9bec<\/p>\n

      \n<\/div>

      Job opening<\/strong><\/p>\n

      Elected official of a municipality<\/strong><\/p>\n

      Member appointed by municipalities within the center\u2019s service territory<\/p>\n

      \n<\/div>

      M. Christian Williams<\/b><\/p>\n

      Director of Operations, A-T\/NDQ Dessercom<\/p>\n

      Designated member, holder of ambulance service operating permit<\/p>\n

      \n<\/div>

      M. Alexandre Toupin<\/b><\/p>\n

      Head of Operations<\/p>\n

      Designated member, holder of ambulance service operating permit<\/p>\n

      \n<\/div>

      Kim Richer<\/strong><\/p>\n

      Coordinator, Prehospital Emergency Services and Access<\/p>\n

      Designated member by Sant\u00e9 Qu\u00e9bec<\/p>\n

      \n<\/div>

      Ms. Karine Morissette<\/strong><\/p>\n

      Clinical Nurse \u2013 Assistant to the Director, Proximity and Flow<\/p>\n

      Designated member by Sant\u00e9 Qu\u00e9bec<\/p>\n

      \n<\/div>

      Ms. Louise Beaupr\u00e9<\/strong><\/p>\n

      Retired<\/p>\n

      Independent member appointed February 3, 2025<\/p>\n

      \n<\/div>

      M. Jean-Fran\u00e7ois Blais<\/strong><\/p>\n

      Entrepreneur<\/p>\n

      Independent member appointed February 3, 2025<\/p>\n

      \n<\/div>

      Ms. Marie-No\u00eblle Morin <\/strong>(Non-voting)<\/small><\/p>\n

      Executive Director of CCSAT and CAUAT<\/p>\n

      \n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3015","page","type-page","status-publish","hentry"],"yoast_head":"\nWho are we? - CAUAT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cauat.ca\/en\/about\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who are we? - CAUAT\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cauat.ca\/en\/about\/\" \/>\n<meta property=\"og:site_name\" content=\"CAUAT\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-18T15:07:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cauat.ca\\\/en\\\/about\\\/\",\"url\":\"https:\\\/\\\/cauat.ca\\\/en\\\/about\\\/\",\"name\":\"Who are we? 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