The primary and backup call centers meet the requirements of the Civil Security Act and the Regulation respecting standards, specifications, and quality criteria applicable to 9-1-1 emergency centers and certain secondary emergency call centers. These infrastructures ensure the highest quality standards are met and guarantee the robustness and continuity of our services.<\/p>\n
In Quebec, there are eight accredited medical excellence centers. We are the only center that holds both Fire and Medical CEA accreditations.<\/p>\n
CAUAT and CCSAT use the services of Quality Performance Review (QPR), an independent emergency call review firm. This ensures impartiality, neutrality, and an objective assessment of our performance and the quality of our work.<\/p>\n
CEA accreditation, recognized internationally, allows for external validation of performance, guarantees the highest level of care and professionalism, provides the community with a sense of security, and enables the call center to remain competitive in an era of consolidation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>
Board of Directors\u00a0CAUAT<\/span><\/h2><\/h2><\/div>President
\n<\/strong>
\n<\/strong><\/p><\/div><\/div><\/div>Ms. Nathalie-Ann Pelchat<\/strong><\/p>\nMayor of Senneterre<\/p>\n
Elected representative of the Vall\u00e9e-de-l\u2019Or MRC<\/small><\/p>\n
\n<\/div><\/div><\/div>Vice-President
\n<\/strong>
\n<\/strong><\/p><\/p><\/div><\/div><\/div>M. Fernand Major<\/strong><\/p>\nMayor of Authier-Nord<\/p>\n
Elected representative of the MRC Abitibi-Ouest\u00a0<\/small><\/p>\n
\n<\/div><\/div><\/div>Secretary-Treasurer<\/strong><\/p><\/div><\/div><\/div>M. St\u00e9phane Lachapelle<\/strong><\/p>\nDirector of Technical and Logistics Services<\/p>\n
Elected representative of the Integrated Health and Social Services Center of Region 08 and Region 10<\/small><\/p>\n
\n<\/div><\/div><\/div>Administrators
\n<\/strong><\/p><\/p><\/div><\/div><\/div>Administrators<\/strong><\/p><\/div>M. Christian Williams<\/strong><\/p>\nDirector of Operations, A-T \/ NDQ Sector, Dessercom<\/p>\n
Elected Representative of Ambulance Companies, Region 10<\/small><\/p>\n
\n<\/div>M. Yanick Lacroix<\/strong><\/p>\nMayor of La Motte<\/p>\n
Elected representative of the MRC Abitibi<\/small><\/p>\n
\n<\/div>Ms. Nancy Guyon<\/strong><\/p>\nExecutive Director<\/p>\n
Elected representative of the Eeyou Istchee James Bay Regional Government<\/small><\/p>\n
\n<\/div>M. Guillaume Leclerc<\/strong><\/p>\nDesignated member, holder of ambulance service operating permit, Region 08<\/p>\n
Elected representative of ambulance companies, Region 08<\/small><\/p>\n
\n<\/div>M. Michel Vaillant\u00a0<\/strong><\/p>\nMayor of Notre-Dame-du-Nord<\/p>\n
Elected representative of the MRC Temiscamingue<\/small><\/p>\n
\n<\/div>Ms. Sylvie Turgeon<\/strong><\/p>\nMunicipal Councillor<\/p>\n
Elected representative of the Ville-MRC of Rouyn-Noranda\u00a0<\/small><\/p>\n
\n<\/div><\/div><\/div>Fire advisor<\/strong><\/p><\/div><\/div><\/div>M. St\u00e9phane Royer <\/strong>(Non-voting)<\/small><\/p>\nDirector of the Fire Safety Service, City of Rouyn-Noranda<\/p>\n
\n<\/div><\/div><\/div>Executive Director<\/b><\/p><\/div><\/div><\/div>Ms. Marie-No\u00eblle Morin<\/strong> (Non-voting)<\/small><\/p>\nExecutive Director of CAUAT and CCSAT<\/p>\n
\n<\/div><\/div><\/div><\/div><\/div><\/div>Board of Directors\u00a0CCSAT<\/span><\/h2><\/h2><\/div>President<\/strong>
\n<\/strong><\/p><\/div><\/div><\/div>Ms Sandrina Barrette<\/strong><\/p>\nSenior Advisor, Prehospital Emergency Services<\/p>\n
Designated member by Sant\u00e9 Qu\u00e9bec<\/p>\n
\n<\/div><\/div><\/div>Vice-President<\/strong>
\n<\/strong><\/p><\/div><\/div><\/div>M. Luc Tremblay<\/b><\/p>\n
Director of Public Safety, City of Rouyn-Noranda<\/p>\n
Independent member appointed February 3, 2025<\/p>\n
\n<\/div><\/div><\/div>
Secretary-Treasurer<\/strong><\/p><\/div><\/div><\/div>Ms Nancy Morin, CPA, CA<\/em><\/b><\/p>\nDirector of Financial Resources and Procurement<\/p>\n
Designated member by Sant\u00e9 Qu\u00e9bec<\/p>\n
\n<\/div><\/div><\/div>Administrators
\n<\/strong><\/p><\/p><\/div><\/div><\/div>Administrators<\/strong><\/p><\/div>Dr. Jean-Guy Ricard<\/strong><\/p>\nRegional Medical Director, SPU<\/p>\n
Member appointed by Sant\u00e9 Qu\u00e9bec<\/p>\n
\n<\/div>Job opening<\/strong><\/p>\nElected official of a municipality<\/strong><\/p>\nMember appointed by municipalities within the center\u2019s service territory<\/p>\n
\n<\/div>M. Christian Williams<\/b><\/p>\n
Director of Operations, A-T\/NDQ Dessercom<\/p>\n
Designated member, holder of ambulance service operating permit<\/p>\n
\n<\/div>
M. Alexandre Toupin<\/b><\/p>\n
Head of Operations<\/p>\n
Designated member, holder of ambulance service operating permit<\/p>\n
\n<\/div>
Job opening<\/strong><\/p>\nDesignated member by Sant\u00e9 Qu\u00e9bec<\/p>\n
\n<\/div>Ms. Karine Morissette<\/strong><\/p>\nClinical Nurse \u2013 Assistant to the Director, Proximity and Flow<\/p>\n
Designated member by Sant\u00e9 Qu\u00e9bec<\/p>\n
\n<\/div>Ms. Louise Beaupr\u00e9<\/strong><\/p>\nRetired<\/p>\n
Independent member appointed February 3, 2025<\/p>\n
\n<\/div>
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