Do you handle stress and emotions well under pressure?
Do you want a rewarding career with opportunities for advancement?
Seize your opportunity and become:
911 DISPATCHER
SUMMARY DESCRIPTION
Under the supervision of the team lead, the 911 dispatcher answers emergency calls from the public as well as from emergency responders. They ensure the reception, triage, and dispatch of these calls—particularly 9-1-1, ambulance, and fire calls—and enter and consult data in line with established procedures. They also provide instructions to callers to help deliver emergency care and secure the scene before responders arrive.
WHAT WE OFFER
- A non-routine full-time work schedule with rotating day, evening, and night shifts on weekdays and weekends
- Hourly rate ranging from $22.39 to $31.06 + evening/night and weekend premiums
- Employee benefits (group insurance, pension fund, paid holidays, employee assistance program, telemedicine)
- A potential career path: we are seeking people with team management skills for team lead and alternate team lead positions.
- Employer-paid pre-employment training lasting 4 to 8 weeks, full time on a daytime schedule
- Cutting-edge technology to do your work
- A pleasant work environment with great team spirit
YOUR PROFILE
- Possess strong concentration skills
- Possess good judgment and strong analytical and synthesis skills
- Be comfortable performing several tasks simultaneously
- Have a tolerance to stress and demonstrate composure
- Very good command of computerized systems
- Ability to quickly enter data using a computer keyboard
- Communicate verbally with ease in both English and French, with tact and courtesy
- Be able to rigorously apply operational procedures
- Be able to work as part of a team and demonstrate respect for others
REQUIREMENTS
- Hold at minimum a high school diploma
- Be available full-time to work rotating day, evening, and night shifts throughout the year
- Must meet the requirements of the Ministry of Public Security: visual and auditory acuity, psychological stability, and resistance to stress
- Have no judicial impediment related to the position
If this job opportunity interests you, please send your résumé by email to: [email protected]