Since 2005, the Centre d’appels d’urgence de l’Abitibi-Témiscamingue has provided 9-1-1 service to all municipalities in the Abitibi-Témiscamingue administrative region, with the exception of the Ville de Val-d’Or and the communauté autochtone de Lac-Simon.

It also serves two towns in the Jamésien territory, as well as localities in the western part of Gouvernement régional d’Eeyou Istchee Baie-James territory and the Transtaïga Road, between Radisson and the Brisay hydroelectric plant.

The Secondary Fire Emergency Call Center (CSAU Fire) coordinates the response of fire safety services following an urgent call transmitted by the primary 9-1-1 center through the Fire Priority Dispatch System (FPDS) protocol and oversees the mobilization of firefighters and external services. The entire 9-1-1 service territory of CAUAT is also served by the CSAU Fire.

The Secondary Health Emergency Call Center also coordinates the response of health emergency services transmitted by the primary 9-1-1 center.

The entire 9-1-1 service territory of CAUAT is also served by the CSAU Health.

The CAUAT for public works services handles citizens’ emergency calls related to infrastructure and equipment of municipal public works services, and informs or mobilizes teams to intervene quickly. Currently, we provide this service for the Ville de Rouyn-Noranda and the municipalité de Rivière-Héva.